Question 1

How do I  become a new client?

Accepted Answer

To become a new client, you can book a session right away or schedule a free 15-minute consultation call. During this call, we will discuss your needs and determine if our services are the right fit for you. If we decide to move forward together, we will guide you through the next steps to officially start counseling.

Question 2

What can I expect during the initial consultation call?

Accepted Answer

During the initial consultation call, we’ll discuss your reasons for seeking therapy or counseling, your goals, and any specific concerns you may have. This 15-minute call helps us determine if our services are the right fit for you and gives you the opportunity to ask questions about the process. Based on this conversation, we’ll outline the next steps, including scheduling your first full session if you choose to move forward.

Question 3

Do I need a referral to receive services?

Accepted Answer

No, a referral is not required to begin therapy or counseling services. You can contact us directly to schedule a consultation and determine the best path forward for your care.

Question 4

Are sessions in person or virtual?

Accepted Answer

All of our sessions are conducted virtually through a secure, HIPAA-compliant platform. This allows you to receive therapy or counseling from the comfort of your own home or any private space, making it more convenient and accessible.

Question 5

What is the difference between Nurse Practitioner mental health services and Islamic counseling?

Accepted Answer

Mental Health Nurse Practitioner services include comprehensive mental health care, such as medication management and psychiatric evaluations. These services address mental health conditions from a clinical and medical perspective.

Islamic counseling, on the other hand, integrates mental health support with Islamic principles and guidance. It focuses on personal and spiritual,  well-being and may include resolving religious disputes, providing faith-based guidance, or addressing concerns through an Islamic lens. It is nonclinical.

Question 6

How long will my counseling last?

Accepted Answer

The duration of counseling varies depending on each client’s individual needs. At the beginning of your treatment, we’ll create a personalized plan to outline the number of sessions recommended based on your goals. As we progress, this plan can be reassessed, and we can adjust the number of sessions if your needs or preferences change, ensuring you receive the right level of support.

Question 7

What should I do if I need to cancel or reschedule an appointment

Accepted Answer

If you need to cancel or reschedule an appointment, we ask that you provide at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice are subject to a cancellation fee. Please contact us directly to manage your appointment changes.

Frequently asked questions

How do I become a new client?